Rachel Perales was presented the 2020 Customer Service Award from Newmar. Newmar is one of ITC’s largest RV customers and has been using ITC’s products in their RV’s for over 20 years. The award, presented via video last week, was a big surprise for Rachel.
Rachel has spent her career as a customer service professional and has been an integral part of the ITC Customer Care team for the past seven years. She feels this prestigious award should be shared with the whole company, including those she works closely with each day; purchasing, sales, production, and her Customer Care teammates.
Thank you Rachel for representing ITC with such great Customer Care!